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Privacy Policy

Last updated: May 2025

This Privacy Policy applies to the websites sooo-sorry.com and lo-lamento.com (collectively, "the Sites"), operated by the same publisher. Both sites share a single deployment and are governed by this unified privacy policy.

By using our Sites, you agree to the collection and use of information in accordance with this policy. If you have questions or concerns, please contact us at privacy@sooo-sorry.com (English) or privacy@lo-lamento.com (Spanish).

1. Information We Collect

Automatically Collected Information

When you visit our Sites, we and our third-party partners may automatically collect certain information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited, time spent, and navigation paths
  • Referring website or search terms
  • Device type (desktop, mobile, tablet)

This information is collected through cookies, web beacons, and similar tracking technologies by Google Analytics and Google AdSense (see below).

Information You Provide

Our Sites are tools for generating excuse templates. We do not require account registration, login, or the submission of any personal information to use the generator. Any preferences you select (such as language) are stored locally in your browser via localStorage and are not transmitted to our servers.

2. How We Use Information

The information we collect is used for the following purposes:

  • To analyze site traffic and improve our content and user experience
  • To serve relevant advertisements through Google AdSense
  • To understand which categories and templates are most popular
  • To detect and prevent technical errors, abuse, or security threats

3. Google Analytics 4

We use Google Analytics 4 (GA4) to collect and analyze aggregated information about how visitors use our Sites. GA4 uses cookies and similar technologies to collect data about your interactions, including pages visited, time spent, and actions taken.

Google Analytics data is processed by Google LLC and may be stored on servers in the United States and other countries. Google's use of this data is governed by the Google Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Google AdSense

We use Google AdSense to display advertisements on our Sites. Google AdSense (publisher ID: ca-pub-1778793706487307) uses cookies to serve ads based on your prior visits to our Sites and other websites on the internet.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our Sites and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.

For more information about how Google uses data when you use our partners' sites or apps, visit https://policies.google.com/technologies/partner-sites.

5. Cookies

Our Sites use the following types of cookies:

  • Analytics cookies — Set by Google Analytics to track page views, session data, and user behavior.
  • Advertising cookies — Set by Google AdSense to serve relevant ads and measure ad performance.
  • Functional cookies / localStorage — Used to remember your language preference. This data stays in your browser and is not sent to any server.

Most web browsers allow you to control cookies through your browser settings. Disabling cookies may affect your experience on our Sites and other websites.

6. Third-Party Services

Our Sites interact with the following third-party services:

7. Data Retention

We do not operate databases of user information. Analytics and advertising data collected by Google is retained according to Google's own data retention policies. You can configure your GA4 data retention settings through your Google account.

8. Children's Privacy

Our Sites are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided personal information to our Sites, please contact us at privacy@sooo-sorry.com and we will take appropriate steps.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access information held about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to object to or restrict certain processing
  • The right to data portability
  • The right to withdraw consent at any time

Since we do not collect personal data directly (beyond what is collected by Google), most data requests should be directed to Google. For any questions about our own data practices, contact us at the email below.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at privacy@sooo-sorry.com.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing data through Google Analytics and AdSense is legitimate interest and/or consent (where applicable). You can withdraw consent at any time by disabling cookies in your browser or using the opt-out tools referenced above.

12. Links to Other Websites

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: